By default, Art4Wear only offers replacements for faulty orders. Only if there are subsequent issues with the replacement will a refund be provided.
Art4Wear only offers replacements for lost orders or faulty products.
Products are unique and produced to order, therefore, they are non-refundable. Once an order has been sent to production it is sent to the provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the customer ordered the wrong size or color, Art4Wear is not responsible and will not offer replacements or refunds.
If you have an issue with your order, you have to contact art4wear and provide all necessary information and photographic evidence. After investigation, we will determine if you are eligible to receive a replacement. Eligible replacements have no cost for you.
If you receive different item than they ordered, including incorrect colors, prints or wrong sizes, the order is eligible for replacement. Contact our customer care team.
Please note that exact positioning of artwork varies by size, and pictures are for reference purpose only.
We hope you will enjoy your unique piece of a wearable art.